Payment

We accept payment using PayPal, credit and debit cards and BACS Payments.

Transactions are processed using PayPal online payment, a secure highly respected and internationally recognised payment service.  All transactions are completely secure and payments are processed via secure servers that encrypt your credit card details and as you will be redirected to the secure PayPal site, we will never see your credit card details as these are dealt with external systems alone.

BACS Payments – we will process an order and give our bank details for you to send the required funds to. Once we recieve the funds we will ship the goods ordered to the address you have given us.

Delivery Information

Deliveries cost £2.95 to UK addresses.  We aim for deliveries to arrive with you within 3 working days of dispatch.  Should you want an item quicker or delivery is outside the UK, please contact us and we can arrange something special for you.

Return Policy

If you’ve changed your mind or an item is not as you expected, please advise us within 14 days of receipt that you wish to return it. We are happy to offer an exchange or full refund, but would ask that you cover the return postage. Please contact us before posting and return it with the original packaging.

If an item arrives damaged do please let us know straight away so that we can sort it out for you. We will ask you to return the piece with the original packaging and we will of course refund your postage costs.

If an item develops a design fault, we offer a ‘no quibble’ refund/exchange policy within 30 days of receipt. Please advise us straight away of the problem and before posting. If an item develops a fault after that time, please drop us a line to discuss.